Contact Kind Bee Farms

Kind Bee FAQs

You’ve got questions, we’ve got answers!

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Do you have a Refund Policy?

We want to help our customers get their yards buzzing as quickly as possible, so we have a replacement policy.

For issues, please contact us at hello@kindbeefarms.com within 2 weeks of your delivery date and include the following information: 1) A description of the problem, and 2) photos of any damage or issues with the materials. We can then process a replacement order for you right away!

What if I’m allergic to bees?

There has been no known anaphylaxis reaction to our bees. If you have concerns about being around leafcutter bees you should consult a medical professional and take their advice on this matter.

What if my neighbors aren’t bee lovers, how far do leafcutter bees fly?

Our bees fly fairly short distances, so they will stay close to your flowers. Be sure to have lots of flowers for them to feed on and cut leaves to make their homes and they will stay close by.

What happens at the end of the warm season?

For all of our pollinator houses for sale, we recommend putting both the cocoon box and the tube nesting box in your recycling bin. Why do this? Good question! Moisture and other weather conditions can sometimes create bacteria and mold, which can sometimes cause disease. We want to ensure this doesn’t spread, so we recommend that each season starts with a new nesting tube box bee colony and cocoon box. Since your bee home is made of acacia wood and has more space for aeration, it’s ok to keep it year-to-year and just order new nesting tube boxes and cocoons each year.

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What if I have a problem with ants?

You may want to move your bee home to a different spot. A few options are as follows. You can try getting an ant trap and placing it near the home. You could put cooking oil around the house this will prevent the ants from getting into your cocoon box.

What should I do if there are parasites in the cocoons?

Parasites are common in leafcutter bees. You can get a small bottle lid and fill it with water and put a couple drops of green dish soap (ex. Palmolive). They will be attracted to the soap mixture. You may also want to squish them if you see them.

What if critters are knocking my home over or eating my cocoons?

You may have to move your home to a different area.

Make sure your home is secularly mounted.

You can buy a strawberry netting and wrap it around the bee home to keep out birds or small critters. Make sure the netting has large enough holes so the bees can have the freedom to come and go as they want.

Why don’t my bees fly at night?

They work when the sun shines. They get up with the sun and go to bed when it goes down.

Still have questions about
our bee starter kits or our leafcutter bees?
Send us an email at…